1. 題目:I’m looking at the Customers tile. Where would I see a listing of all the Success Tracks contracts I have sold?Cisco+1Cisco+1
選項:
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Contracts tab
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Customer CX Cloud tab
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Visual filters
正確答案:
- Contracts tab
解析: 在 PX Cloud 的 Customers 磁貼中,您可以透過「Contracts」標籤查看所有已銷售的 Success Tracks 合約。Cisco+2Cisco Blogs+2transform.cisco.com+2
2. 題目:I was planning to create a new ACC offer, but I’m not sure I remember the steps. Where would I find a step-by-step guide to help me?
選項:
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Getting Started drop-down on the Partner Offers tile
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Creating Offers link on the Customers tile
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Settings icon on the admin panel
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Visual filters on the Partner Offers tile
正確答案:
- Getting Started drop-down on the Partner Offers tile
解析: 在 PX Cloud 的 Partner Offers 磁貼中,透過「Getting Started」下拉選單,您可以找到創建 ACC 提供的逐步指南。Cisco+1Cisco+1
3. 題目:What is the main value of Visual Filters?Cisco
選項:
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Simple, graphical way to quickly sort a large list into a small one
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Easy way to change the appearance of the PX Cloud UI
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Quick, efficient way to communicate to the customer's CX Cloud
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Effective way to increase the visibility of PX Cloud
正確答案:
- Simple, graphical way to quickly sort a large list into a small one
解析: Visual Filters 提供簡單的圖形化方式,讓使用者能快速將大量資料篩選成較小的清單。
4. 題目:Which of the following is especially valuable information, available from the customer’s CX Cloud?Cisco
選項:
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Advisories related to the customer’s assets from the Customer tile.
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Training opportunities available from the customer’s Lifecycle tile.
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Important dates such as customer contact birthdays and anniversaries
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The partner’s user permissions and access level
正確答案:
- Advisories related to the customer’s assets from the Customer tile.
解析: CX Cloud 中的 Customer 磁貼提供與客戶資產相關的 Advisory 資訊,對合作夥伴而言,這是特別有價值的資訊。
5. 題目:Which of the following UI elements is used to drill into a piece of information for more detail?
選項:
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360 view
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Visual filters
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Custom APIs
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Search function
正確答案:
- 360 view
解析: 在 PX Cloud 中,使用「360 view」可以深入了解某項資訊的詳細內容。
6. 題目:Using PX Cloud APIs to deliver a Known Issue Identification and Remediation service is an example of what type of PX Cloud API use case?
選項:
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Lifecycle Services
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Managed Services
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Proactive Network Management
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Software Image Management
正確答案:
- Proactive Network Management
解析: 利用 PX Cloud API 提供已知問題識別與修復服務屬於主動式網路管理的應用案例。
7. 題目:Why is the visibility to advisories related to customer assets so valuable to the partner?
選項:
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It enables the partner to be proactive by extending service offerings to the customer before an issue arises.
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It enables the partner to contact Cisco and bring in support.
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It enables the customer to contact the partner when a problem comes up.
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It enables the customer to see which of their assets might have a problem.
正確答案:
- It enables the partner to be proactive by extending service offerings to the customer before an issue arises.
解析: 透過了解與客戶資產相關的 Advisory 資訊,合作夥伴可以在問題發生前主動提供服務,提升客戶滿意度。
8. 題目:What is the goal of the Implement phase for partners’ journey with PX Cloud?
選項:
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Partners start using PX Cloud as a service offering marketplace and differentiator
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Validate customers are visible and tool is fully functional for all partner users
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Reconfirm business objectives and become familiar with PX Cloud
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Confirm PX Cloud essential to operations, creating new opportunities for portfolio extensibility increasing business value and customer relationship
正確答案:
- Validate customers are visible and tool is fully functional for all partner users
解析: 在 PX Cloud 的實施階段,目標是確保客戶資料可見,並確認工具對所有合作夥伴使用者完全功能正常。
9. 題目:How does the partner get access to their customer's CX Cloud data?
選項:
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The partner must request access through the PX Cloud using the Customers icon in the Admin settings
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All customer CX Cloud data is automatically accessible when PX Cloud is implemented
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The partner must create an API to connect their PX Cloud to the customer's CX Cloud
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Cisco provides an API to connect the PX Cloud to the customer's CX Cloud
正確答案:
- The partner must request access through the PX Cloud using the Customers icon in the Admin settings
解析: 合作夥伴需透過 PX Cloud 的管理設定中的「Customers」圖示,向客戶請求存取其 CX Cloud 資料。
10. 題目:Can any partner use the Partner Offers tile to create Accelerators and ATX?
選項:
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No. Only CX Specialized partners that have opted-in to Partner Lifecycle Services can do that.
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No. Only Premier level partners can do that.
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Yes. Any partner can create offers.
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Yes. The partner just needs to request CX Cloud access.
正確答案:
- No. Only CX Specialized partners that have opted-in to Partner Lifecycle Services can do that.
解析: 只有獲得 CX Specialized 認證並加入 Partner Lifecycle Services 的合作夥伴,才能在 PX Cloud 的 Partner Offers 磁貼中創建 Accelerators 和 ATX 服務。
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